Frequently asked questions

Some things move fast - your Google Business Profile can improve in weeks. You'll typically start seeing results from months 2 and 3 onwards, with meaningful ranking shifts and inbound enquiries building from there. We'd rather set real expectations than promise page 1 in 30 days.

Small service businesses whose customers search Google for a nearby provider - including salons, pet services, cleaners, professional services and home-service businesses. If you serve a local area and customers search online, we can help.

We limit each business category to no more than three Local Leads partners in the same suburb. We check your category and suburb availability before setup.

Very little. You'll fill in a short onboarding questionnaire, give us access to your Google Analytics, Search Console, and Business Profile - and then you're largely done. We do the work and report back monthly.

Lift includes a custom 5-page WordPress Smart Site with no build fee, Google Business Profile management with 1 post per month, SEO and GEO for 3 target suburbs, 1 project or blog post per month, review automation, lead capture, follow-up and monthly reporting. It is $495 a month with a one-off $250 setup fee.

There is no long-term lock-in. The 3-month minimum gives us time to build and launch the system, establish the campaign and give it a fair opportunity to prove its value. After that, it is month-to-month with 30 days' notice.

If it's doing the job, we can usually keep it and integrate our Smart Site tools with it: lead capture, tracking, follow-up and review automation. If it's holding you back, every plan includes a Smart Site built and hosted free, and we carry across useful content, branding and your existing domain.

WordPress is the world's most widely used content management system and one of the most versatile. It gives us the control to build and optimise your complete system, while giving you a portable website you can keep and host elsewhere when ownership is included with your plan or purchased.

Website ownership transfers after 12 months on Starter, 6 months on Lift, 3 months on Growth, and from day one on Dominate. It can also be purchased at any time for $860.
See our terms and conditions.

Website ownership transfers after 12 months on Starter, 6 months on Lift, 3 months on Growth, and from day one on Dominate, or it can be purchased at any time for $860. Managed Local Leads features such as missed-call text-back, follow-up, booking, review automation and ongoing SEO end with the service.

Before work begins, we agree on realistic target searches and service areas. If an eligible Lift, Growth or Dominate campaign does not reach the agreed page-one targets within three months, we keep working for free until it does. Timing and results vary by market.